Rockwell Automation has unveiled its new Customer Experience Center (CEC) in Singapore.

Accordingly, the Experience Center showcases the latest innovations in AI, robotics, and virtual reality. Thus, propelling the region’s manufacturing, mining, and heavy industry sectors to embrace digital transformation. The new center showcases smart manufacturing solutions for targeted industries in Southeast Asia. Moreover, it will help customers to understand the benefits of Connected Enterprise and its potential to positively impact their businesses.

At the inauguration, Marcelo Tarkieltaub, regional director, of Southeast Asia, at Rockwell Automation said, “Our new Experience Center reflects our dedication to pushing the boundaries of industrial innovation. It offers an immersive experience for our customers to envision the future of manufacturing and automation. From AI to virtual reality and robotics, industry leaders will witness firsthand the transformative power of technology in shaping the future of industry.”

The CEC is inside Rockwell’s Asia Pacific headquarters and alongside its largest manufacturing facility in the Asia Pacific region. Particularly, the plant produces many of Rockwell’s wide range of products for customers worldwide.

On the other hand, the CEC will allow customers to experience Rockwell’s latest manufacturing technologies and get an insight into future solutions. Together, visitors will receive a comprehensive experience spanning from inception to completion. 

Strategic Focus in Southeast Asia

By 2030, the manufacturing industry in Southeast Asia is likely to generate up to USD$600 billion a year, according to Boston Consulting Group (BCG). Thus, the adoption of advanced manufacturing technologies is reshaping the landscape and improving efficiency and sustainability. This include automation, IoT, and the latest smart manufacturing revolution.  

The manufacturing industry is approximately 20% of Singapore’s GDP and the country is embracing digital transformation. With a strategic focus on key Southeast Asian industries like life sciences, semiconductors, water/wastewater, oil and gas, food and beverage (F&B), and consumer packaged goods (CPG), Rockwell Automation is playing a pivotal role in Singapore and Southeast Asia’s smart manufacturing evolution.  

Emphasizing the growth of the region’s manufacturing sector, Marcelo said: “With the growing adoption of artificial intelligence (AI) and a strong manufacturing base, Southeast Asia is well-positioned to lead in smart manufacturing for the rest of the decade. According to the eighth edition of our State of Smart Manufacturing Report, close to half (44%) of APAC manufacturers plan to adopt smart manufacturing within the next year.”

Support for Stakeholders

The CEC will also open to school and university students to give the next generation of engineers, scientists, and technologists a chance to get hands-on experience with the technologies they will be using in workforce. Moreover, it will also aim to support science, technology, engineering, and mathematics (STEM) education, a key tenet of Rockwell Automation’s corporate social responsibility.

By providing students with opportunities to engage with industrial technology beyond the classroom, the company aims to foster a practical and professional understanding of these fields, contributing to the development of future skilled professionals.

Rockwell Automation has been in Asia Pacific for over 40 years and continues to invest in its vision of expanding human possibility and digital transformation for its customers across the region. Thus, the company has a support of a network close to 150 distributors. Most importantly, the company offers a wide range of products and solutions, including The Connected Enterprise®, manufacturing execution systems, digital transformation, smart manufacturing systems, human machine interface, and smart devices such as in-cabinet modular I/O and independent cart technology.

-27 March 2024-